top of page

Privacy Policy

Effective Date: June 23, 2025

​​

IDCANDY DESIGN SDN BHD is committed to protecting your privacy in accordance with Malaysia’s Personal Data Protection Act (PDPA). This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or engage our services.

​

​

1. Information We Collect

​

1.1 Personal Information:

  • Name, address, email, phone number, and other contact details provided when requesting quotes, signing contracts, or contacting us.

  • Payment information (e.g., bank details) for processing service payments.

 

1.2 Non-Personal Information:

  • Website usage data (e.g., IP address, browser type, pages visited) collected via cookies and analytics tools.

  • Project-related data (e.g., site measurements, design preferences) shared during service delivery.

​

​

2. How We Use Your Information

​

2.1 We use your information to:

  • Provide and manage interior design and renovation services, including contract execution and progress updates.

  • Process payments and issue invoices.

  • Communicate with you about your project, website inquiries, or service updates.

  • Improve our website and services through analytics.

  • Comply with legal obligations under Malaysian law.

 

2.2 We do not sell or share your personal information with third parties, except:

  • With subcontractors or third-party contractors (e.g., for execution of works), with your prior notification.

  • To comply with legal requirements or protect our rights.

​

​

3. Data Security

​

3.1 We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or disclosure.

 

3.2 You are responsible for maintaining the confidentiality of any account credentials provided for website access.

​

​

4. Your Rights

​

4.1 Under applicable Malaysian data protection laws, you may:

  • Request access to or correction of your personal information.

  • Request deletion of your data, subject to legal or contractual obligations.

  • Opt out of marketing communications, if applicable.

 

4.2 To exercise these rights, contact us at admin@idcandydesign.com.

​

​

5. Cookies and Tracking

​

5.1 Our website uses cookies to enhance user experience and collect usage data. You can manage cookie preferences through your browser settings.

 

5.2 Third-party analytics tools (e.g., Google Analytics) may collect anonymized data. Refer to their respective privacy policies for details.

​

​

6. Data Retention

​

6.1 We retain personal information for the duration of your contract and as required for legal or dispute resolution purposes if applicable. Non-personal data may be retained indefinitely for analytics.

​

​

7. Changes to Privacy Policy

​

7.1 We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." Continued use of the website constitutes acceptance of the revised policy.

​

​

8. Contact Us

​

8.1 For cancellation or refund inquiries, contact us at:​

  • Address: LG 1-2, Seri Gembira Avenue, No 6, Jalan Senang Ria, Happy Garden, 58200 Kuala Lumpur, Malaysia.

  • Email: admin@idcandydesign.com

  • Phone: +60 3 7890 3473

bottom of page